The following error occured with one of our clients when they opened CRM.
Error while finding AD GUID for ServerName HB1781$
Crm Exception: Message: Could not find GUID for server: HB1781$, ErrorCode: -2147214038, InnerException: System.Runtime.InteropServices.COMException (0x800703FA): Retrieving the COM class factory for component with CLSID {080D0D78-F421-11D0-A36E-00C04FB950DC} failed due to the following error: 800703fa.
After doing some googling I found this post telling me to change some settings in IIS.
Set “Load User Profile” to True for the IIS Application Pool “Microsoft Team Foundation Server Application Pool”
To my surprise it seemed to solve the problem. I changed it for the CrmAppPool and all users could now login without any problems.
I still don’t know how this problem could occur, but changing this settings seems to do the trick.
Manish
May 4, 2010 at 18:51
where can I find the this settings “Load User Profile”. Thanks! Manish
Joep
October 26, 2010 at 14:18
http://blogs.msdn.com/b/vijaysk/archive/2009/03/08/iis-7-tip-3-you-can-now-load-the-user-profile-of-the-application-pool-identity.aspx
Duane
April 5, 2011 at 19:26
Thanks for the post.
It did the trick for me as well!
snk
March 10, 2012 at 14:16
It worked like a charm…Thanks a lot for the tip…Saved me a lot of time, because on Microsoft Social, they were suggesting to take the server off the domain and then rejoin the server to the domain, which is very tricky for an end user. Your trick works a great, just I had to see which Application Pool CRM website was using and once I found that AppPool, I changed its setting.
Thanks once again.
Joe
April 26, 2012 at 17:59
Restarting the CRMAppPool did it for me.