The following error occured with one of our clients when they opened CRM.
Error while finding AD GUID for ServerName HB1781$
Crm Exception: Message: Could not find GUID for server: HB1781$, ErrorCode: -2147214038, InnerException: System.Runtime.InteropServices.COMException (0x800703FA): Retrieving the COM class factory for component with CLSID {080D0D78-F421-11D0-A36E-00C04FB950DC} failed due to the following error: 800703fa.
After doing some googling I found this post telling me to change some settings in IIS.
Set “Load User Profile” to True for the IIS Application Pool “Microsoft Team Foundation Server Application Pool”
To my surprise it seemed to solve the problem. I changed it for the CrmAppPool and all users could now login without any problems.
I still don’t know how this problem could occur, but changing this settings seems to do the trick.



